Cookie Policy

Learn how FeedbackFlow uses cookies to enhance your experience and improve our services.

Last updated: December 15, 2024

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and personalizing content.

This policy explains what cookies we use, why we use them, and how you can control them.

Types of Cookies We Use

Essential Cookies
Necessary
These cookies are necessary for the website to function properly
Examples:
  • Authentication
  • Security
  • Session management
Duration: Session to 1 year
Analytics Cookies
Help us understand how visitors interact with our website
Examples:
  • Page views
  • User behavior
  • Performance metrics
Duration: 2 years
Functional Cookies
Enable enhanced functionality and personalization
Examples:
  • Language preferences
  • User settings
  • Feature toggles
Duration: 1 year
Marketing Cookies
Used to deliver relevant advertisements and track campaign performance
Examples:
  • Ad targeting
  • Conversion tracking
  • Social media integration
Duration: 2 years

Third-Party Services

We use third-party services that may set their own cookies. These services help us provide better functionality and analytics.

Google Analytics
Website analytics and performance monitoring
Privacy Policy →
Cookies used:
_ga_gid_gat
Stripe
Payment processing and security
Privacy Policy →
Cookies used:
__stripe_mid__stripe_sid
Intercom
Customer support and chat functionality
Privacy Policy →
Cookies used:
intercom-idintercom-session

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • • Block all cookies
  • • Allow only essential cookies
  • • Delete existing cookies
  • • Set cookie preferences per site
Cookie Consent

When you first visit our site, you'll see a cookie consent banner where you can:

  • • Accept all cookies
  • • Customize preferences
  • • Reject non-essential cookies
  • • Learn more about our policy

Impact of Disabling Cookies

Important Note

While you can disable cookies, please note that some features of our website may not function properly:

  • • Essential cookies are required for basic functionality
  • • Disabling analytics cookies may affect our ability to improve the site
  • • Some personalized features may not work as expected
  • • Payment processing may be affected

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date at the top of this policy.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email

thinctech.org@gmail.com

Phone

(+81) 964 595 374

Address

ThincTech
21 Khu nhà ở Nam Hòa, Đường 270 Đỗ Xuân Hợp
P. Phước Long A, Quận 9, TPHCM, Vietnam

81-83 Đường Campbell, Surry Hills
NSW 2010, Australia

Questions About Our Cookie Policy?

We're committed to transparency and protecting your privacy. Get in touch if you need clarification.

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