Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: December 15, 2024
Introduction
FeedbackFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our feedback collection and analysis platform.
By using FeedbackFlow, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- • Name and email address
- • Company information
- • Profile preferences
- • Authentication credentials
- • User feedback submissions
- • Survey responses
- • Feature requests
- • Bug reports
- • Platform usage patterns
- • Feature interactions
- • Performance metrics
- • Error logs
- • IP addresses
- • Browser information
- • Device identifiers
- • Cookies and tracking
How We Use Your Information
Primary Uses
- • Provide and maintain our services
- • Process feedback and generate insights
- • Improve platform functionality
- • Communicate with you about updates
Additional Uses
- • Analyze usage patterns and trends
- • Provide customer support
- • Ensure platform security
- • Comply with legal obligations
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
We may share data with trusted third-party service providers who assist us in operating our platform.
Legal Requirements
We may disclose information when required by law or to protect our rights and safety.
Business Transfers
In the event of a merger or acquisition, your information may be transferred to the new entity.
Data Security
Security Measures
- • End-to-end encryption for data in transit and at rest
- • Multi-factor authentication for account access
- • Regular security audits and penetration testing
- • SOC 2 Type II compliance
- • GDPR and CCPA compliance
Your Privacy Rights
• View and download your data
• Update or correct information
• Delete your account and data
• Opt-out of communications
• Request data portability
• Restrict data processing
• Object to data processing
• Withdraw consent
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
thinctech.org@gmail.com
Phone
(+81) 964 595 374
Address
ThincTech
21 Khu nhà ở Nam Hòa, Đường 270 Đỗ Xuân Hợp
P. Phước Long A, Quận 9, TPHCM, Vietnam
81-83 Đường Campbell, Surry Hills
NSW 2010, Australia
Questions About Privacy?
We're committed to transparency and protecting your data. Get in touch if you need clarification.